Eric Rea(@ericwilliamrea):Agree 100%. We started building agents and quickly realized we needed to build the system of record too. Agents need all the context and permissions you’d give an employee to complete work end-to-end. It goes both ways: the system of record makes the agent powerful, and agents force you to rethink the system of record.

Eric Rea

@ericwilliamrea

Co-founder & CEO of @PodiumHQ 🇨🇦/🇺🇸 Hiring builders

Joined October 2009

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Eric Rea@ericwilliamrea

2026.08.24 22:04

Agree 100%. We started building agents and quickly realized we needed to build the system of record too. Agents need all the context and permissions you’d give an employee to complete work end-to-end. It goes both ways: the system of record makes the agent powerful, and agents force you to rethink the system of record.