JC Bahr-de Stefano(@jbahrdestefano):Another product update from Instinct today 😮‍💨 I've always been skeptical people will let agents actually buy flights for them as it's a high-consideration purchase + people want the final say but the comparison part? no one ENJOYS that imo they just feel obliged to do it so having a travel planner in ur pocket do the digging + hand you a few options to pick from is sick. same with the rebooking / cancellation / lost bag stuff I do think Expedia + Google Flights will likely try to bolt on their own AI assistants that are good enough for most people but they'll appeal to different users and there's plenty of surface area for both

2026.10.07 20:53

Another product update from Instinct today 😮‍💨 I've always been skeptical people will let agents actually buy flights for them as it's a high-consideration purchase + people want the final say but the comparison part? no one ENJOYS that imo they just feel obliged to do it so having a travel planner in ur pocket do the digging + hand you a few options to pick from is sick. same with the rebooking / cancellation / lost bag stuff I do think Expedia + Google Flights will likely try to bolt on their own AI assistants that are good enough for most people but they'll appeal to different users and there's plenty of surface area for both

Noah Shinn@noahrshinn

2026.10.07 20:11

We spend a lot of our time at Instinct on things that go well beyond the classic use cases. But the classic use cases still have to work. Last month, more than 20% of our users had Instinct help with their flights. So we rebuilt the flight search and booking experience from the ground up. Your Instinct can now find you the best deals, book with a single tap, and take care of the messy parts of flying, like lost baggage, missed connections, and cancelled flights. The team put a lot of care into the design, so we hope you like it.