We’ve taken our @1Password partnership a step further.
Your passwords stay in 1Password. When a task needs one, you approve access in the app, and 1Password fills it in.
We're excited to make it easier to get things done while keeping you in control of access to your accounts.
We’re gradually rolling this out to all users. To get started, tell your Instinct to “Connect my 1Password.”
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Check out anywhere with Shop Pay
Today, we’re expanding our partnership with @Shopify beyond finding, buying and tracking orders from Shopify stores. Now, your Instinct can use Shop Pay at any online store.
The card and address you've already saved in Shop Pay now work across stores that aren’t on Shopify, too. This makes it easy for your Instinct to make secure purchases on your behalf.
You approve every purchase in Shop Pay, and your card details never leave Shop Pay.
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Instinct in group chats is now available to everyone on iMessage.
Add Instinct to a group chat, and it works for the whole group, including for friends who don’t use Instinct yet. The group gets its own Instinct that only knows what’s in the chat, not anyone’s accounts or data. When it needs something from you, it goes through your personal Instinct, which confirms with you first.
A few things early access groups have used it for:
- Planning a dinner party with friends
- Organizing a road trip
- Decorating an apartment
Add Instinct to any group chat to get started.
@GajanNagaraj @anuda_w @saagarwashere
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Fun fact: this was my mom’s first request when I joined @instinct :)
Instinct now has its own budget it can use to make purchases, without needing a credit card or approval each time
Always great to work with the amazing team at @stripe @link
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Give your Instinct a budget
Built with @Stripe and @link, we're launching Link balance in @instinct. You can now set a budget for your Instinct to make purchases on your behalf, and Instinct does the rest.
You choose how much money to add and set a limit for each purchase. Your Instinct can spend within those limits, without needing access to your credit card or asking for approval every time.
That means buying tickets as soon as the presale opens, picking up your size when the trail runners restock, or reordering your favorite coffee beans every other week.
Link balance is rolling out to Instinct users across the US starting today, with New York coming soon.
Ask your Instinct to set up Link balance and it’ll send you a link to get started.
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Instinct on the Action Button
You can now make Instinct your iPhone’s Action Button. Press and hold, say what you need, and Instinct will take it from there, without you needing to leave the app you’re on.
To set it up:
1. Go to and tap Add Shortcut
2. Go to Settings → Action Button → Shortcut → Instinct.
This is available to all Instinct users on an iPhone 15 Pro and newer.
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Train seat hopping is so funny to me
First 2 weeks using Instinct, here's 13 genuinely useful things i've done:
1. Book train tickets.
I got tickets from Montpellier to Paris. Booked the Eurostar from Paris to London. Asked Instinct to change my tickets. All very easy.
2. Email inbox flags and digests
I miss a ton of email, and so I've asked Instinct to flag things that it thinks are important daily, and things that I might have missed from the past 7 days, and 30 days. Just in case.
3. Cinema tickets.
I want to watch the latest Nathan Fielder documentary. But being in Europe, dates for cinema tickets hadn't even been released yet, and I knew it would sell out fast, so I asked Instinct to scan twice a day for the next few weeks and tell me as soon as they became available. And it did, which meant that I managed to get tickets for multiple people to one of the first viewings in London.
4. Web mentions.
I asked Instinct to search the public web for any articles or videos where I'd been quoted or mentioned. And it will occasionally do this on a regular basis.
5. Flat search and viewings.
I shared a few listings I was interested in with some criteria and asked Instinct to go and find a bunch that match the criteria and set up viewings for them. I have the first one scheduled this Tuesday, and I didn't have to do any of the admin email back and forth. Instinct also put the viewing on my calendar at a time when it knew I was free.
6. Gave it access to Airbnb.
For the latest Airbnb we rented, everything after I had booked it personally was done through Instinct. I gave it my account login, and because it wasn't a self-check-in, it made it much easier to communicate with the owner, and it also meant that I could ask Instinct any question I needed to know about the accommodation we were staying in without having to read through the long listing. We stopped at the supermarket on the way to the Airbnb, and I did a quick voice note saying: "What coffee machine is at the airbnb tonight it?" and I got what I needed to know instantly.
7. Flight purchase and checkin.
I booked some flights entirely through instinct, and also asked it to check me in. On my way to the airport, I asked it, "based on the history of my flight what gate was it more likely to leave from", so I headed straight to gates 50-55, and lo and behold, that's exactly where I needed to be. I got there before everyone so was first in queue. Meaning my cabin bag was exactly above my head.
8. Telling me when I need to leave.
Although it's pretty easy to quickly put a destination into maps and calculate what time you need to leave by, simply asking Instinct makes it even easier, and it will ping me 10 minutes before I'm supposed to leave, so I don't even have to think about the time. That's what I did when heading to the airport.
9. Share price alerts.
I found that stock alerts in most platforms aren't super reliable and are quite limiting. But with Instinct, you can ask it to give you specific reminders for certain situations like "Give me the price of Figma at market close only when it has dropped more than 5% in a day." I actually have quite a few of these set up now, and it's very useful and cool to stay on top of things without even having to check my portfolio daily.
10. Agency outreach.
I'm speaking with a few agencies for YouTube production and growth, and I just asked Instinct to find the best youtube agencies to help. I gave it a few of my goals and then said, "Can you set up some chats by emailing them?" And I've got a couple of those meetings next week.
11. Digging up footage from the BBC archive.
My dad appeared on a Question Time episode back in 1994. He'd spoken about it multiple times, but he didn't actually know what episode it was, nor could he remember what year it was in. I thought it would be a great gift to find this footage for him. But I didn't have much to go off of, and doing all this research manually would have genuinely taken me hours. Through Instinct I had multiple back-and-forth emails with the BFI archive, who managed to find the episode with my dad in it, and then put in a request to the BBC Audience services to request a version of this footage. This would have been a ton of Google searches, clicking through websites, filling out forms, and a bunch of emails back and forth. But it was all done with a few messages inside WhatsApp.
12. Pre-sale reminders.
There's a few concerts that I would love to go to, and usually I put a calendar reminder in, but it's so much easier to just put in the voice note, and you don't even have to give much context because Instinct will find that context, and the day of will send you the link of where you need to buy the ticket.
13. In train seat hoping
We were stuck opposite 2 louds talkers so I asked Instinct to pretend to book train tickets from every stop of my journey and use the booking seat map to find pairs of better unreserved all the way. It also checked again before every stop, just in case the seats did get booked.
My overall thoughts and tips:
- At first, it's really hard to trust instinct because you can't actually see what it's doing. But its name fits it very well, as it's very good at doing things correctly.
- I know Dots, Duet, and Grok Bot are all things now, but honestly, it's just hard to beat the WhatsApp interface. I probably spend 25% of the time on my phone in WhatsApp anyway. And if I can do everything I need within a single app, I'm all for it. It is basically what a modern dumb phone should be.
- I was also hesitant to give it my card, so I set up a separate one with 1,000 euros on it. And so far, Instinct hasn't done anything that I don't want it to. It's really good at checking in before making a purchase or sending an email or doing anything that I guess I consider a big step. But what's also great is that if you tell it to go and book something or buy something without checking in with you, it will do that too.
- The fact that Instinct stays on top of projects is incredible. If we're waiting for an email until we can move forward with something, it will ping me within an hour or two of when that email comes through and suggest what I should reply or keep moving forward with the project until it needs my input.
Instinct genuinely feels like having a remote intern as a personal assistant.
What is everyone else using it for?
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Congrats @aidanmantine @amspector100 @spectorb !! You’re working on so many interesting ideas and I’m excited for what you’ll do next
We are proud to announce our series A(irplane).
I wish I could share the full extent of my excitement for the incredible progress we've made, but there are not enough characters in the world.
More details on our models and algorithms to come!
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For many users, voice is the primary way they communicate with Instinct.
We’ve put a lot of care into getting this experience right, and we’re excited to share what’s next for realtime voice experiences on Instinct.
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I send instinct voice notes all the time but its pretty magical when it sends me voice notes back
Let’s go Gram!!
Today I’m joining the team at @instinct!
When I first tried the product a few months ago, I could tell there was something special brewing here. I quickly went from skeptic to daily power user. From health tracking to organizing dinners with friends, it’s already become an integral part of my everyday life.
I think we’re at the beginning of a new social paradigm, where personal agents change how we connect and interact with the world around us. I’m excited to help bring that future to everyone.
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There’s a lot of work that goes into making sure that Instinct presents information in the most optimal way. Interfaces that are generative, iterative, and realtime can be custom tailored to what is easiest for you to read, based on small signals that it picks up over the weeks and months of working with you.
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@noahrshinn This is why I love @instinct. It’s a little thing, but it’s a great feeling being able to optimise all day to day information into whatever format I feel like in real time. I don’t even think about groceries anymore.
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I agree with this take. Over the next year, I think we’ll see an adjustment in internet behavior where everything that was once too hard to do/high friction for most people, is now accessible.
You can send something to Instinct like “find all of the unwanted subscriptions that I’m paying for, refunds that I’m missing, unsubmitted expenses, expiring airline credits, property tax dispute opportunities, medical insurance warranty claims, and other opportunities that are falling through the cracks” to see what you’re missing out on.
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personal agents, the end of friction, economic consequences of finally getting around to it
Instinct should be simple. You shouldn’t have to work around someone else’s app or website to get something done. The interface should be built for you, every time.
Today we’re rolling out a new hotel experience, built on exactly that idea. Tell Instinct where you’re going and what you care about, and it builds a hotel guide around your taste. Once you pick a room, Instinct books it for you.
Every guide is different. If location matters, you’ll get a map of the city with the closest hotels to where you need to be. If cost matters, the cheapest rooms are front and center. If it’s a big family trip, you’ll see places with a big pool and enough space to keep the kids and grandma all happy.
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We spend a lot of our time at Instinct on things that go well beyond the classic use cases. But the classic use cases still have to work.
Last month, more than 20% of our users had Instinct help with their flights.
So we rebuilt the flight search and booking experience from the ground up. Your Instinct can now find you the best deals, book with a single tap, and take care of the messy parts of flying, like lost baggage, missed connections, and cancelled flights.
The team put a lot of care into the design, so we hope you like it.
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Native customer service in Instinct
Nobody likes talking to customer service. Instinct should handle those tasks for you.
With Instinct Concierge, we enabled Instinct to make calls on your behalf. Now, we’re taking this a step further. When your Instinct connects with participating businesses on @SierraPlatform and @DecagonAI, the agents will be able to work together to solve your problem with speed, reliability, and safety without making a phone call.
I’m excited to announce that Instinct will be partnering with Sierra and Decagon to bring customer service experiences directly to your personal agent.
Customer service tasks like:
- Troubleshooting your home wifi issues
- Finding out when a delayed package will arrive
- Figuring out why your bill is higher than last month
- Getting clarity on a confusing return or cancellation policy
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I like it Wayne
Instinct in group chats
Starting today, early access users can add Instinct to group chats. A new Instinct joins and works for the whole group.
Making plans with friends usually turns into a frustrating back-and-forth over times and places. With Instinct in the group, you can explore options together, agree on a plan and get it done, all in one thread. Your friends don't even need Instinct to join in.
A few things it’s good at:
- Planning a weekend trip with friends, including dates and arrival times
- Coordinating logistics with a roommate
- Getting tickets as soon as they go on sale, then splitting the cost and sending one to everyone
- Running a fantasy league, keeping standings, settling rules disputes, and reminding everyone to set their lineups
- Sorting out carpool schedules - works out who’s driving each day from everyone’s schedules
- Organizing Thanksgiving, keeping track of who’s bringing what and ordering the shopping list
Group chats are new territory for Instinct, and we put a lot of care into getting the permissions right. Here’s how it works:
- Your personal Instinct asks before connecting with the group’s Instinct. You choose which groups to trust and can remove trust at any time.
- The group’s Instinct has no direct access to your personal accounts. Your Instinct checks your permissions before sharing information or taking action.
- If someone new joins the group, all pending replies from your Instinct are held until you grant it permission to share with the expanded group.
Group chats are available to all of our early access users, and will be rolling out to everyone soon. To join early access for this release, ask your Instinct to put you on the list.
Great work with @GajanNagaraj @anuda_w and @saagarwashere
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This is cool and creative
Not a groundbreaking use case but this is the small stuff that really adds up over time
Instinct Selections
We’re bringing human taste to the core of our product. We’re partnering with local chefs, designers, architects, travel guides, and more to create curated recommendations in the areas they know best.
The next time you're looking for a restaurant, Instinct can pull from a list handpicked by chefs who know the hidden gems in your area. If you want to find a new trail to explore, Instinct can draw on recommendations from local guides and suggest a few routes that fit your preferences. And if you're looking to add some color to your home, Instinct will find pieces from independent designers that match your style, space, and budget.
Our goal is to deliver world-class recommendations that are differentiated in quality from what you might find on the internet, and from what other chatbots produce.
We’re rolling out access to Instinct Selections to our early access program, and plan to make it generally available soon. This is a project we’ve been working on since the start of the company and one that I’m personally extremely excited for.
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