Shopping on Instinct will be a great experience once payments work better.
Last night, my Instinct agent tried & failed to purchase a bike helmet
- The merchant used ShopPay which recognized my email and needed confirmation before proceeding
- agent was stuck in a loop and didn’t know how to ask for verification
- The agent vault also stored my CVV against card-network rules
The right way to do this would be for Instinct to use an agentic token from Visa or perhaps to “connect to ShopPay” and have Shopify authorize the transaction.
Will be fascinating to see this unfold.
cc:
@illscience @sytaylor