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Sorare Support
@soraresupport
Follow for updates on product issues, bugs & fixes across @sorare@SorareUS ⚾ 🏀. For customer support, please contact us using the link below ⬇
Joined April 2022
5 Following    13.7K Followers
Sorare Set Rules Clarification Level Validation Period Rule Currently, our system is designed to allow you to play shortly after the end of the last game that validates your step. This period includes the freezing of player scores, which then triggers the automatic validation process for streaks before claims are unlocked for managers. The entire process is completed within 10 minutes. We will look into ways to speed up this process on our side, and we are also considering a solution that would allow you to pre-set your lineups in the future. Change of Tier for Injured Players When an Icon or Star player is injured and expected to miss an extended period, we aim to react quickly by downgrading them to a lower tier. This is done to prevent managers from packing a player who is unusable in gameplay as an Icon or Star. We understand that the drop in scrapping value can be a source of frustration due to the sudden decrease, and we will discuss ways to find a fair solution for everyone in the future.
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