Classic NYC bureaucracy! In February, Patricia Waugh, a town administrator in upstate Vermont, received a Queens parking ticket in the mail for a town vehicle. The plate is registered to a John Deere excavator, "a piece of equipment that ways at least five tons." Waugh's dispute went through three channels. Online, she hit errors citing "unexpected technical difficulties," & she had to complete the process 4x before getting a confirmation. By phone: "that woman yelled at me" By mail, she says: "I’m just going mail everything" Her take on what happened: "They just wrote down the wrong license plate number." Five months in, she received a denial & an order to pay with late fees. "The city didn’t answer any of our questions about what might have gone wrong," she says. The city sent the ticket to collections even though, as @ABC7 reports, "she sent the check for the ticket more than a month ago." The city's only answer was that an independent administrative law judge reviews every dispute.