Let's talk about this one -- during the Tesla flying car demo scammers put a livestream on Youtube that looked exactly like the official stream but actually had added a deepfake Elon pitching a “give/get crypto giveaway” alongside a QR code. It was seen by more than 500,000 people, but luckily Coinbase has a scam-prevention chat agent that was 99% effective at stopping it. Demo below.
We're making some big upgrades to our 'on a call' protections to keep users safe from scam calls. Scammers often try to stay on the phone while coaching victims through settings changes, IDV, asset conversion, and transfers. We expanded the original on-a-call warnings across a bunch of high-risk app surfaces to warn when Coinbase is not on the call.