CRN(@CRN):ServiceNow is expanding beyond large enterprises with Flow by @ServiceNow, an AI-powered conversational IT service desk designed for rapid deployment in midmarket businesses, opening new customer opportunities for channel partners while supporting @SlackHQ, @MicrosoftTeams, and stand-alone or integrated platform deployments.

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CRN, a media brand of The Channel Company, is the #1# trusted source for IT channel news, analysis and insight online and in print.

Joined January 2009

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CRN@CRN

2026.10.02 15:15

ServiceNow is expanding beyond large enterprises with Flow by @ServiceNow, an AI-powered conversational IT service desk designed for rapid deployment in midmarket businesses, opening new customer opportunities for channel partners while supporting @SlackHQ, @MicrosoftTeams, and stand-alone or integrated platform deployments.