The investigation and response efforts are ongoing. Based on the information currently available and the scope of our investigation to date, we have not identified evidence indicating that the incident originated from DCENT hardware wallets. However, if a recovery phrase associated with a hardware wallet has ever been entered or restored in the DCENT App Wallet (software wallet), please review and follow the previously announced security guidance. We are cooperating with law enforcement, external security specialists, relevant blockchain projects, and exchanges to trace the movement of the assets and seek assistance where appropriate. However, any freezing or recovery of assets depends entirely on the relevant authorities and third parties and cannot be guaranteed. ⚠️ Please remain vigilant against impersonation and phishing attempts. • DCENT will never ask for your recovery phrase, private key, or PIN, nor will we ask you to send assets to another wallet for recovery. • Do not follow recovery instructions, wallet addresses, or links sent through DMs, email, messaging apps, or other unofficial channels.

The investigation and response efforts are ongoing. Based on the information currently available and the scope of our investigation to date, we have not identified evidence indicating that the incident originated from DCENT hardware wallets. However, if a recovery phrase associated with a hardware wallet has ever been entered or restored in the DCENT App Wallet (software wallet), please review and follow the previously announced security guidance. We are cooperating with law enforcement, external security specialists, relevant blockchain projects, and exchanges to trace the movement of the assets and seek assistance where appropriate. However, any freezing or recovery of assets depends entirely on the relevant authorities and third parties and cannot be guaranteed. ⚠️ Please remain vigilant against impersonation and phishing attempts. • DCENT will never ask for your recovery phrase, private key, or PIN, nor will we ask you to send assets to another wallet for recovery. • Do not follow recovery instructions, wallet addresses, or links sent through DMs, email, messaging apps, or other unofficial channels.

DCENT App Wallet (software wallet) users: please take action now. Check whether action is required, and move your assets if needed. Please share this with anyone who may still be using the App Wallet. DCENT Security Guide: Check If You Need to Take Action (EN/KR): 🚨 SCAM ALERT 🚨 DCENT has NO separate support accounts on X and NO official Telegram or Discord support channels. Only @DCENTWALLETS, @DCENTWALLETS_KR, and @DCENTWALLETS_JP. ⚠️ Check all official DCENT websites & social channels here: If someone approaches you by DM claiming to be DCENT Support or Tech Team, stop communicating and report the account.

DCENT App Wallet (software wallet) users: please take action now. Check whether action is required, and move your assets if needed. Please share this with anyone who may still be using the App Wallet. DCENT Security Guide: Check If You Need to Take Action (EN/KR): 🚨 SCAM ALERT 🚨 DCENT has NO separate support accounts on X and NO official Telegram or Discord support channels. Only @DCENTWALLETS, @DCENTWALLETS_KR, and @DCENTWALLETS_JP. ⚠️ Check all official DCENT websites & social channels here: If someone approaches you by DM claiming to be DCENT Support or Tech Team, stop communicating and report the account.

DCENT App Wallet (software wallet) users: please take action now. Update the app, check whether action is required, and move your assets if needed. Please share this notice with anyone who may still be using the App Wallet.

🚨 VERIFY FIRST🚨 DCENT has NO separate support accounts on X and NO official Telegram or Discord support channels. Official X accounts: @DCENTWALLETS, @DCENTWALLETS_KR, @DCENTWALLETS_JP ⚠️ Check all official DCENT websites & social channels here: If someone approaches you by DM claiming to be DCENT Support or Tech Team, stop communicating and report them. NEVER share your recovery phrase or private key via text, website or

🚨 VERIFY FIRST🚨 DCENT has NO separate support accounts on X and NO official Telegram or Discord support channels. Official X accounts: @DCENTWALLETS, @DCENTWALLETS_KR, @DCENTWALLETS_JP ⚠️ Check all official DCENT websites & social channels here: If someone approaches you by DM claiming to be DCENT Support or Tech Team, stop communicating and report them. NEVER share your recovery phrase or private key via text, website or

DCENT App Wallet (software wallet) users: please take action now. Update the app, check whether action is required, and move your assets if needed. Please share this notice with anyone who may still be using the App Wallet.

⚠️ DCENT users: please check whether action is required. This applies if you use the DCENT App Wallet (software wallet) or if you have ever entered or restored your hardware wallet recovery phrase into the App Wallet. Please update the DCENT app to v10.0.0 first, then run “Check if action is needed” and follow the result shown in the app. Please review the full guide below.

Important guidance for DCENT users following the recent App Wallet (software wallet) incident. Please review this guide to check whether action is required and what steps you should take. If you use the DCENT App Wallet(software wallet), please check now.

Important Update Regarding the DCENT App Wallet To date, abnormal asset transfer cases have been identified involving the DCENT App Wallet. So far, we have not confirmed any impact originating from DCENT Hardware Wallets themselves. Please follow the guidance below based on how you use the DCENT app. If you hold assets in the DCENT App Wallet, or if the same recovery phrase is used for both your DCENT App Wallet and a hardware wallet: Please update the DCENT app to the latest version before transferring any assets to a secure hardware wallet or another trusted wallet address. • Update the DCENT app before transferring any assets. • Do not initiate transactions through the DCENT App Wallet before updating the app. • If the same recovery phrase is used in the DCENT App Wallet, action is required regardless of where that recovery phrase was originally generated. If you only use your DCENT Hardware Wallet with the DCENT app: No additional action is required for your hardware wallet if you have never entered or restored that hardware wallet’s recovery phrase in the DCENT App Wallet. ⚠️ Please remain vigilant against impersonation and phishing attempts. • DCENT will never ask for your recovery phrase or private key, nor will we ask you to send assets to a separate wallet address for recovery or compensation. • Do not follow recovery or compensation instructions, wallet addresses, or links sent through DMs, email, social media, or other unofficial channels. We are prioritizing the investigation into the related cases and will provide further updates through our official channels as soon as the cause, scope of impact, and additional response measures are confirmed. Official X accounts (We have no support X accounts) @DCENTWALLETS @DCENTWALLETS_KR @DCENTWALLETS_JP Customer Support

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