Matt MacInnis
@stanine
President and Chief Product Officer at Rippling
1.2K Following 11.4K Followers
Kids these days don't remember a world before memos.
I just bought one of these because I know in 5 years I'm going to find it in my drawer and say, "omg, hun, remember these things?"
Can someone please tell Techmeme dot com that it's OK to include links in their posts?
Sources: Cognition is raising around $1B at a ~$47B valuation, up from $26B in May; Cognition received nearly $10B in investor interest (Bloomberg)
(Visit Techmeme dot com for the link and full context!)
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A personal passion project of mine is finally happening: XFN, @Rippling's first-ever user conference.
We will NOT be announcing things we haven't actually built (!). I hate vaporware.
See you in April!
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Flock is the only database that catches and reports abuse, and you're holding it against them? You seem committed to chewing your own arms off.
That thing that doesn’t happen happened again.
That’s the load-bearing insight. The quiet part is: this isn’t a bug, it’s a feature.
Zoom out. The takeaway? It just works. Seamlessly. Effortlessly. No notes. Rest is noise.
And honestly? That’s the whole ballgame. Let that sink in.
It’s not X—it’s Y.
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We have achieved this without building even a single data center.
Rippling AI Revenue has grown 121% in the last two months.
Today, @Rippling is launching IT Helpdesk, an AI agent that automatically resolves the most tedious IT support issues.
Like, "can u reset my password plz"
And, "I need a Figma license"
And, "spilled coffee on my laptop :(" 🧵
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AMEN, we all need to keep a stockpile of humble pie in the pantry
One of the most important things to know about this AI cycle is that no one knows what they're talking and even very smart and plugged in people are continually reversing their opinions and then re-reversing them three months later.
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This low-key ruined my morning.
Ship ship ship. You're never too big to stop shipping - in fact, these days, the bigger you are, the more you need to be shipping these days.
Today, @Rippling launched the Rippling AI Slackbot, so you can sorta treat Rippling like you treat @Grok on X... tag it to get the truth, hand off work, and do research.
Narrative violation for all the “I don’t want to use your embedded agent” folks on the tl.
AI Agents so good, that we don't need a buyout from Silverlake.
👋 Hello to @Workday from the northeast!
(cc @silverlake_news)
Rippling AI is #1# in G2’s first-ever AI Agent for HR report, based entirely on customer reviews from people actually using it every day.
Turns out customers want AI that delivers traceable answers, respects permissions, and actually does the work. Not just half-baked guesses, but reliable results that save hours of manual work.
Try it yourself:
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Hmm. Today, we ran our 2100 scored runs with Grok 4.6. Versus 4.5, the pass rate regressed from 87.3% to 85.9%, and nearly doubled the median latency (71s → 131s). Grok 4.6 also errored out more ("Something went wrong"), refused to answer benign questions (e.g., "Who in Sales has access to Google Workspace"), and produced incomplete outputs but claimed success (returning 54% of the required fields, but asserting 100%).
Could be a matter of prompt tuning, but it feels like we're at the Pareto front (at least for now) on some of these models with everyday business tasks.
Read the original post for details on the shape of data and tasks RipplingBench represents; it's very practical.
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I cannot resist being overly cheerful with my AI agents. Something in my head still fears future retribution. 🦾
Another big launch: Rippling AI Spend Console. Dashboards yes, but also a model router to control spend, and lineage analysis w/ Github data to directly measure engineering ROI. It really works! Our internal results in thread 🧵👇
...
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fuck the shorts and long live the zoink!
Breaking news: things are going well.
$FIG Q2 2026 results:
→ $370M in revenue
→ 48% YoY revenue growth rate, the 3rd straight quarter of accelerated growth
→ 136% Net Dollar Retention Rate
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PSA to founders: @conviction and @mvernal and @saranormous are among the best investors in the Valley right now.
Come join Embed v7!
Embed is a small group of exceptional founders working at the frontier of AI. Past participants have included @cognition , @ListenLabs, Quadrillion, @Intelligence_ai, @ReflectionAI_ and more.
Participants include a mix of consumer, enterprise, hardware and foundation-labs founders. The early v7 class has a lot of robotics / hardware folks, but we’re interested in anyone pushing the frontier forward.
I'm a big believer that founders have better ideas than I do, but one idea I’ve been noodling on recently is what happens when creating software becomes as easy as recording video. Do we end up w/ TikTok-like platforms and a new software creator class? Does software become more content-like?
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