My second interview with
@Keller, Co-Founder and CEO of
@Zipline.
0:11 Scaling to 1 million deliveries a day
4:08 Creating a magical customer experience
7:20 The Fermi Paradox for hardware companies
12:39 Staying ahead of the company
14:31 What won’t change as Zipline scales
17:37 Finding people who will tolerate a bad customer experience
20:51 Strangest challenges: nesting, hail, solar weather
24:12 Selling drones vs selling delivery
28:10 Limiting customer growth
31:46 Attacking the biggest constraint
37:07 Giving the Earth back to humans