Execs In The Know
@ExecsInTheKnow
Advocates of the #CustomerExperience# industry, we connect people through knowledge sharing in a worldwide community of over 50,000 service professionals. #cx#
Joined May 2009
2.7K Following 9.2K Followers
In this Brand Spotlight, Nicholas Solomon, Vice President of Customer Service at @AMCGlobalMedia shares how his team uses AI, Voice of the Customer insights & empathy to reduce friction and build loyalty.
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#ExecsInTheKnow# #CustomerExperience#
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