Execs In The Know(@ExecsInTheKnow):87% of consumers have stopped or slowed business with a company due to poor support. What builds customer confidence, and what puts it at risk? Explore the findings in our 2026 CX Leaders Trends & Insights: Consumer Edition research report: https://t.co/zWpYFkM6q9 #CX #Research

Execs In The Know

@ExecsInTheKnow

Advocates of the #CustomerExperience# industry, we connect people through knowledge sharing in a worldwide community of over 50,000 service professionals. #cx#

Joined May 2009

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Execs In The Know@ExecsInTheKnow

2026.10.30 18:30

87% of consumers have stopped or slowed business with a company due to poor support. What builds customer confidence, and what puts it at risk? Explore the findings in our 2026 CX Leaders Trends & Insights: Consumer Edition research report: #CX# #Research#