Whenever we meet a new technology, we always think about what customer problems it can solve. Drones are fantastic because they can go faster and help local businesses serve customers farther away. We're excited to announce
@DoorDash Air today, our in house program which has earned
@USDOT @FAANews Part 135 certification, giving us clearance to fly deliveries with our own drones!
As I described in our shareholder letter earlier this year, it will take the marriage of technology and operations to make the promise of AVs come true. Getting the orchestration right across all of the handoffs (loading and dropoffs) is what distinguishes the autonomous delivery and robotaxi problems and also dictates whether a customer actually benefits from this technology or not. This is the benefit of working with DoorDash. We will bring you real scale in the real world (beyond demos and prototypes in simulated environments). That's true if you're a pragmatic technologist who wants to join our DoorDash Labs team to build AVs in house, or whether you're a technology partner who wants to work with us and serve our billions of orders and millions of customers.
DoorDash has come a long way since I completed our first delivery in my Honda 13+ years ago. I'm optimistic about the adventure ahead - come join us!