Mahalo @DeptVetAffairs for choosing Salesforce for your landmark $1.6 billion Agentic Enterprise vision. I’m always grateful to those who serve — and we will always do our absolute best for them. This is a historic moment. We’re bringing the full power of Salesforce and Agentforce to 17 million Veterans and 467,000 VA employees, delivering the best technology in the world to those who deserve it most. Building the future of care for those who served our nation. ❤️🇺🇸

Got ZDR? 🚀 The currency of AI is trust. Since launching Agentforce Trust Layer with Zero Data Retention (ZDR) on June 12, 2023, we’ve drawn a hard line with our model suppliers: Your data is YOUR data — it is NOT our product or their product. 🛡️ We have never used customer data to train AI models. Ever. Learn more: #Trust# #Agentforce# #ZDR# #Salesforce#

Welcome Salesforce Headless 360: No Browser Required! Our API is the UI. Entire Salesforce & Agentforce & Slack platforms are now exposed as APIs, MCP, & CLI. All AI agents can access data, workflows, and tasks directly in Slack, Voice, or anywhere else with Salesforce Headless 360. Faster builds, agentic everything. 🚀 #Salesforce# #Agentforce# #AI#

There is no substitute for bestie @DavidSacks … showed up black-shirted, caffeinated, & fully armed with enough crazy. Besties talked future of enterprise, AI agents that actually work (not just hype), and @chamath has enough truth China bombs to trigger all the Besties. Zero filter. Brilliant El Niño insight from @friedberg. I wasn’t ready for @Jason and neither was the group chat. Buckle up. This one’s XX spicy. 🌶️ 🚀 Check out the full episode here →

🚨 POD UP! HAPPY FRIDAY! Bestie Guestie Marc Benioff (@Benioff) fills in for Sacks A LOT covered on this one: -- Trump-Xi Summit: Trade, Taiwan, midterms impact -- AI's impact on software: What thrives and what dies? -- OpenAI could sue Apple over failed ChatGPT integration -- Thinking Machines drops new model, future of AI is multi-sensory -- BIG Science Corner on a potentially devastating El Nino (0:00) Salesforce CEO Marc Benioff joins the show! (1:14) Trump-Xi summit, doing business in China as a US company, impact on Americans and the midterms (18:46) Taiwan, chips, AI models, and peace through trade (31:41) AI's impact on software: What SaaS thrives, what SaaS dies? (47:26) OpenAI is considering suing Apple over failed ChatGPT integration (56:54) Thinking Machines releases real-time model, future of consumer AI, multi-sensory models (1:02:24) Science Corner: Impacts of a historically strong El Nino in 2026 (1:11:40) Anthropic goes after "Dark SPVs"

Who moved my cheese? 🧀 🥛🧴Agentforce rebuilt Petaluma Creamery ops — orders, routing, farm-to-shelf traceability. Now 300+ accounts. $10M target next year. $200-300M ahead. Larry Peter said it best: "There's a good chance this place wouldn't exist anymore without it." This is Agentforce! 🚀 ❤️🥛🧀🧴

There is no substitute for bestie @DavidSacks … showed up black-shirted, caffeinated, & fully armed with enough crazy. Besties talked future of enterprise, AI agents that actually work (not just hype), and @chamath has enough truth China bombs to trigger all the Besties. Zero filter. Brilliant El Niño insight from @friedberg. I wasn’t ready for @Jason and neither was the group chat. Buckle up. This one’s XX spicy. 🌶️ 🚀 Check out the full episode here →

Who moved my cheese? 🧀 🥛🧴Agentforce rebuilt Petaluma Creamery ops — orders, routing, farm-to-shelf traceability. Now 300+ accounts. $10M target next year. $200-300M ahead. Larry Peter said it best: "There's a good chance this place wouldn't exist anymore without it." This is Agentforce! 🚀 ❤️🥛🧀🧴

Our April GTM survey found that CRM usage has risen since AI tools began to be adopted at scale. The agents that listen to calls and write structured notes back into the system are, for the moment, giving reps fresh reason to consult it, because the data sitting there has become dramatically richer than it used to be. a16z's Gio Ahern, Steph Zhang, and Alex Immerman on the shift from "systems of record" to "systems of intelligence":

Welcome Agentforce Operations: Deterministic execution beats probabilistic guesswork. 🛠️ Blueprints now guide specialized agents through complex, multi-step back-office workflows. No more broken handoffs. Full observability, audit trails, and human-in-the-loop control. This is how enterprise AI finally gets real work done. @Salesforce

Welcome @UCLAHealth to the Agentforce family! 🚀 UCLA isn’t just using AI & Agentforce — they’re deploying autonomous agents to incinerate administrative friction. Turning hours of clinical prep into seconds and giving providers the most valuable gift: Time. Smarter. Faster. ❤️ More Human. The future of healthcare is here. 👉 #Agentforce# #UCLAHealth# #AIinHealthcare#

Just launched at #MiamiGP#! 🏎️ From whiteboard to @F1 @visacashapprb paddock in just week. 🛠️ New Salesforce Intelligence Centre is live — powered by Headless 360, Agentforce, @Tableau Next, and Slack. Turning raw telemetry into real-time race strategy for Liam Lawson and the team faster than a pit stop. Yes, Miami, we’re in! @salesforce. ❤️ 🏎️ #F1# #Salesforce# #VCARB# #Agentforce# #Tableau#

Just launched at #MiamiGP#! 🏎️ From whiteboard to @F1 @visacashapprb paddock in just week. 🛠️ New Salesforce Intelligence Centre is live — powered by Headless 360, Agentforce, @Tableau Next, and Slack. Turning raw telemetry into real-time race strategy for Liam Lawson and the team faster than a pit stop. Yes, Miami, we’re in! @salesforce. ❤️ 🏎️ #F1# #Salesforce# #VCARB# #Agentforce# #Tableau#

Welcome @UCLAHealth to the Agentforce family! 🚀 UCLA isn’t just using AI & Agentforce — they’re deploying autonomous agents to incinerate administrative friction. Turning hours of clinical prep into seconds and giving providers the most valuable gift: Time. Smarter. Faster. ❤️ More Human. The future of healthcare is here. 👉 #Agentforce# #UCLAHealth# #AIinHealthcare#

Welcome Agentforce Operations: Deterministic execution beats probabilistic guesswork. 🛠️ Blueprints now guide specialized agents through complex, multi-step back-office workflows. No more broken handoffs. Full observability, audit trails, and human-in-the-loop control. This is how enterprise AI finally gets real work done. @Salesforce

Welcome Salesforce Headless 360: No Browser Required! Our API is the UI. Entire Salesforce & Agentforce & Slack platforms are now exposed as APIs, MCP, & CLI. All AI agents can access data, workflows, and tasks directly in Slack, Voice, or anywhere else with Salesforce Headless 360. Faster builds, agentic everything. 🚀 #Salesforce# #Agentforce# #AI#

Welcome Salesforce Headless 360: No Browser Required! Our API is the UI. Entire Salesforce & Agentforce & Slack platforms are now exposed as APIs, MCP, & CLI. All AI agents can access data, workflows, and tasks directly in Slack, Voice, or anywhere else with Salesforce Headless 360. Faster builds, agentic everything. 🚀 #Salesforce# #Agentforce# #AI#

I’m locked on, @DavidSacks! We’re hiring 1,000 new grads & interns right now to ride the AI exponential. You are right they said AI would kill entry-level jobs. Meanwhile these grads & interns are building it — powering Agentforce & Headless360 at Salesforce. 🚀 New grads: Drop your resume to @salesforcejobs or futureforce@salesforce.com #FutureForce# #AI#