Execs In The Know
@ExecsInTheKnow
Advocates of the #CustomerExperience# industry, we connect people through knowledge sharing in a worldwide community of over 50,000 service professionals. #cx#
Joined May 2009
2.7K Following 9.2K Followers
AI is changing the work of #CX# teams. But how do we help employees build the skills and experience needed for more complex roles?
Our latest CX Insight article explores why #AI# adoption requires a workforce strategy, too.
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