Notes from
@OpenAI CFO Sarah Friar at GS Communacopia:
Not a ton new on the #
s#, but sounded bullish as expected...
OpenAI CFO Sarah Friar used the session to put numbers on a business she said is now roughly half enterprise. The company entered 2026 at about 60/40 consumer to enterprise, set a goal of 50/50 by year-end, and reached it around mid-year because “the enterprise business has been on a tear”: in July, run-rate revenue grew about 20% month over month and enterprise grew 32% month over month “off a pretty big base.” The usage data behind that: a frontier firm, meaning a top-10% customer, now uses about 8x the tokens per user per week of an average customer, up from about 3x, and OpenAI’s own internal usage runs about 33x, which she offered as a preview of where existing customers are headed. Codex went from roughly 100,000 users at the start of the year to a last disclosed figure of about 25 million, and she said automated coding “is the thing,” with no developer left using AI merely to augment. Customer examples were concrete: Canva’s code is now “100% OpenAI” and its users create billions of images a week on OpenAI image models; Travelers took an AI claims-review assistant from eight states to nationwide in two months. Where customers ask next, in her walk-ins: cyber “very top of mind,” knowledge-work agents, and vertical transformation, with OpenAI investing in chip design, life sciences and financial services and hinting at a financial-services announcement in New York later this week. On the consumer side, with more than a billion weekly users, messages per user rise about 60% in the first six months and use cases double; Plus and Pro tiers are the year-to-date outperformers as users move “from asking to doing”; the ChatGPT and ChatGPT Work tabs merge by year-end; and the ads business hit a $1 billion run rate seven months after launch, “the fastest product to a billion-dollar run rate,” live in 40 countries with WPP and Dentsu on board and no AI-native ad format launched yet. Her framing of that opportunity: “if Google and Meta had a baby, you get ChatGPT,” high-intent search plus memory.
The Astra launch anchored the product story. It was trained on 100,000 GPUs, “the largest training run we’ve ever done,” scores near 100% on ARC-AGI, on the math benchmark and on the Exploit Bench cyber benchmark, and Friar singled out computer use, agents working websites and applications on her behalf, as the capability that “blows my mind.” The economics she wants judged are cost per task, not cost per token: by an Artificial Analysis comparison, Astra needs 68% fewer output tokens than a rival frontier model to reach comparable results, and the 80% price cut on the smaller Luna model a few weeks ago produced a 10x lift in usage and the highest share on OpenRouter, above the next Chinese model. On open weights, she said they “have a place” but customers pay for the holistic stack, compute, data integration, firm context and enterprise reliability, and that “inference is not free”: Luna on Cloudflare is cheaper than GLM 5.3, so a frontier lab can serve inference below an open-source deployment. Pricing evolves subscription to consumption to outcome, and she would “love to get us away from token counting” toward sharing upside in verticals like chip design and life sciences, where GPT Rosalind is the life-sciences model and OpenAI’s own Jalapeño chip taped out in nine months, with the model running optimizations engineers did not have time to get to in the final 30 days before the design went to TSMC. On cyber, she called the idea that capable models can be kept “in a box” a fallacy: OpenAI ran Astra against its own environment to find and patch at machine speed, hosted about 300 CISOs in San Francisco last week, is giving trusted-access defenders more access with fewer guardrails, and sees “an incredible commercial opportunity” that carries a real governance burden.
On compute, “we still feel really short,” with weekly trade-offs between training, research and serving, and the full-stack push framed as a cost loop: bigger training runs produce frontier models that train the cheaper child models, and low-latency serving for coders, voice, image and video all eats capacity. The stack is “a spectrum, not an either-or”: CSP partners, the in-house chip, a partner-built data center in Texas that OpenAI designed, and “more and more” self-build over time. Asked by the Goldman moderator how that ties to financing needs over three to five years, she said the hardest part of the job is projecting a business the world has never seen, sizing opportunities like cyber and the verticals, backing into compute needs and putting “shovels in the ground” two to three years ahead; the past two years’ criticism for over-investing “really paid off this year,” and the discipline is ROI: for each model family they look back at revenue to date plus 12 months forward against the compute invested and ask whether it is “not just cracking positive, but like hell positive.” Revenue per gigawatt rising and the cost curve falling are what expand gross margin, in her telling. On applied research versus visible demand, mission comes first, with investment across voice, video, images and world-simulation models, though she noted nobody could have modeled Codex’s scale a year ago. Her priority list for the next few years, in order: frontier intelligence; staying on the Pareto frontier so intelligence is “mass available”; driving compute cost down so revenue per GPU rises; the consumer base as a flywheel into enterprise; and enterprise capabilities, with cyber the focus of the next 12 months and horizontal office-of-the-CFO, CRO and CMO products alongside vertical specialization.