My house burned down. I lost everything. I can’t rebuild. As a 42 year old man with 2 kids, I’ve had to move into my parents’ house, and I’m getting attacked for that? This is journalism? This is why no decent people ever get into politics. This is why you only have goblins running everything. God help you if you try to make things right for your community…if you lose your entire town, “journalists” mock you for not making your kids sleep in the toxic dirt on your burned out lot. Who raised you, dude?

Our new product, Operator, is prototypical of how all B2B software will be built. Say what you want and leave the rest to us. These 3 demos show case Operator doing analysis and synthesis, with dynamic UI, and inline collaboration. It's very, very, cool.

We’re launching our next major new product live from SF tonight. I think this one will be interesting even for those with no need for Fin. Will be a great demo of what the future of work software will look like. Stream starts at 6.15pm PT. fin DOT ai SLASH hello

a sober take on what is otherwise the oversold fiction that you can do anything if you desire enough. most early stage/first time founders from what I've seen have very little understanding that they're being priced on the basis of trend clarity. if your company doesn't fit or amplify a trend, or tell a really really good story about being a long tail on an inevitable one, chances are the reasons that expert risk profilers are using to discount your company below a capitalization threshold are good enough to pay attention to.

YC have oversold their "investors are dumb" meme and are doing young founders a disservice. Conviction is key, but don't waste your life if your idea's not landing. If you unsuccessfully poll 100 investors, have some self awareness. Maybe the problem is them. But maybe it's you.

In our latest video, @dagsen heads to LA's biggest hackathon @LAHacks to try and predict its grand prize winner. 00:47 Eye-powered keyboard 01:50 Acoustic intelligence app for studying 02:31 Transforming AI waste heat into clean water 03:29 Earthquake rescue robot 04:12 Escape route app for natural disasters 04:50 Mindfulness app for kids 05:15 How AI is driving more hackathon participation 05:49 Open source AWS 06:41 Biometric analysis for study focus 07:32 Skin disease monitoring app 08:25 Open source cybersecurity 09:08 Diagnostic and prevention layer for AI coding agents 09:28 Predicting the winners 10:37 Grand prize winner interview

This is a hypey little self-serving marketing video, but it also shows you the future of ecommerce. You'll see this very, very soon with your favorite indie brands, but I'm pretty certain that this model will be core to the online shopping experience on sites like Amazon in just ~two years.

America’s largest weather modification company, @RainmakerCorp, says it has made a major breakthrough and can prove its cloud seeding operations work. We went back to their HQ for our latest documentary.

🔜Job alert! We’re looking for someone amazing to fill a founding partnerships role at Soon. If you know the SF tech/media/sponsorship world well and want to help shape what partnerships, events, and brand collaborations look like for a fast-growing tech media company, get in touch: work@soon.tech

SaaS is dead. Long live SaaS. In the age of AI and agents, most software companies are still clinging too tightly to their past. Their demise will come quick if they do not embrace and build the technologies that are destined to disrupt them. However those who have already done so must recognize the reality of the world we still live in today. That world still has the majority of its work done by humans who still need workflow tools and technology to get their work done. While we pivoted hard to AI and agents with Fin, which will become the majority of our business quite soon, we recognize the importance of the software our customers use and so have also decided to double down on our investment in Intercom, the world's best help desk and customer service system for how customer service is done at this age. We've reinvented it and rebuilt it to work perfectly alongside your new customer agent systems and we're announcing 60+ new customer features that comprise Intercom 2 today. intercom DOT com SLASH intercom2

Customer Agent > siloed solutions. @Fin_ai just expanded from service agent into sales and the results speak for themselves! One agent across the full customer lifecycle, with shared memory + goals, beats stitching together siloed agents that compete and lose context. Already resolving millions of resolutions each week to now driving discovery, pipeline, and meetings. More roles coming to a Fin agent near you ;)

Today Fin moves beyond Customer Service Fin now does specialized roles, starting with Sales, live today Fin already knows your business + products perfectly, it's already integrated with your systems and matches your brand Now Fin engages, qualifies, and books leads too!

We're announcing the most significant new strategic development since the start of the Customer Agent category: Fin now has specialized roles. And starting today anyone can sign up for and deploy the Fin Sales Role in minutes. Fin is now by far the very best sales agent on the market, and it's been live with some of the most innovative digital brands for months, conversing with thousands of prospects, aiding discovery, building pipeline, booking meetings and starting trials. We started the Customer Agent category with a focus on service by launching Fin three months after the launch of ChatGPT. Since then Fin has continued to lead the space, today delivering over 2 million resolutions a week for over 8k customers, including Anthropic, DoorDash, Snowflake, Asana, Mercury, Polymarket and many more exceptional brands. But our vision for Fin has always stretched far beyond service. And for the past 6 months we’ve been building Fin as a single Customer Agent, delivering a seamless experience across all stages of the customer lifecycle. We do not believe customers or businesses will want multiple agents for different parts of the lifecycle—because the agents won’t have shared memory and goals, and will have to compete with each other, delivering a poor customer experience and sub-optimal business results. We’ve more roles to come, including another dropping in two weeks. For now please watch our launch video or visit our launch page to learn more: fin DOT ai SLASH sales

Our CTO @darraghcurran is a total legend for driving this. You've got to keep in mind that Darragh was, in spirit, our first hire. (Someone else (@benmcredmond!) did sneak in right in front of him, so he was hire number two.) Starting as an engineer, moving to a leader, and managing all of our engineering over all these (14) years, he still has the hunger and thirst to continue to innovate and push. There are a ton of legacy engineering leaders out there who are going to need to get fired before they actually make this change. This is going to be a superpower for us and it's clearly just the start. Time to ask your engineering leader when they're going to measurably deliver 2X their productivity.