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angela strange
@astrange
General Partner (AI Apps & Fintech) @a16z, proud Canadian, mom of 2 boys, distance runner; Previous: product leader
2K Following    28.7K Followers
The best way to quickly teach users what your product (in this case model) does, may be to state decisively what it does NOT do.
@fal's H3 Max generates video faster than you can watch it. With director mode and voice prompting, you can direct a scene as it plays - moving the camera and guiding the action just by talking to the model. The leap isn’t just speed. It’s creative control. That’s what takes AI from impressive demos to a serious technology for Hollywood and professional filmmakers. Inspiring convo with @gorkem and @isidentical on what possibilities are unfolding in generative media.
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“I would have written a shorter letter, but I did not have the time” — your AI slop cannon
Lazy work used to mean too little output. Now, with AI, it often means too much and more work for everyone else. @tobi call it "slop grenades." A "Slop Grenade" is when you let AI produce the work and pass it on without adding any value (including checking it). Someone else has to wade through it, catch the mistakes, and clean up the mess. You save time and look productive but someone else pays for it.
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This is what Insurance companies (and banks) should be TERRIFIED about. Muse found a new/cheaper policy, and canceled the old one. Inertia and information asymmetry will no longer be enough to keep customers. Exciting times!!
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It's Labor Day -- but the robots are doing the Labor. 2 @taurobots rang the doorbell themselves to the delight of the kids, cleaned up lunch, loaded the dishwasher, vacuumed, made beds etc. The killer App for AI might just be a sponge? 🤣
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Careers are long. And you never know how life re-intersects… The karmic boomerang is real. For good (and for bad). Always why you should do the right thing!
We are massively underestimating how big the “Tokens are dollars” shift will be Financial services infrastructure is getting exciting again! This boom may be even bigger than ‘21– as token usage is growing FAST, and there will be more agents than humans to spend them 💲💻 An entire financial services ecosystem will need to be built: Save - wallets for companies or agents to hold balances from multiple providers Spend - agent payments with spend controls, on/off ramps to dollars Lend - “inference now, pay later”, token credit lines FX - exchanges to swap between tokens Brokerage - long/short on tokens, payment for token order flow (likely a valuable data set) Treasury - token hedging (as AI becomes a bigger and bigger line item) Risk - KYC for agents, token fraud prevention The race to capture these opportunities between new companies & incumbents is on! Who will become the JPMorgan for agents?
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This is my new favorite mission statement: “saving the world from mainframes, legacy systems and outdated infrastructure” @xlindadu @wangandrewd @valon
💯💯 “monitor these 50 emails about kids activities and make calendar invites cc’ing these people. Pre-alert me to conflicts and draft emails with suggested fixes. “ I had a version of this w openclaw — but now can just recommend @TownAI !
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The @TownAI app is going viral across all my mom group chats as the school year kicks off.
How to Rebuild a Company around AI @Alehandromz (Alejandro Maza), Chief Product & AI Officer, Kavak, interviewed by @astrange (Angela Strange) and @gabe_NM (Gabriel Vasquez) (@a16z Podcast) Summary: Kavak, the Latin American used-car marketplace, now runs 96% of customer interactions and 95% of transactions through AI agents, and spawns between 100,000 and 200,000 of them every day. Alejandro Maza rebuilt the APIs, the teams, the metrics and the customer journey around agents. Most companies hand employees a chat tool and keep the org chart. Maza then threw his whole architecture out and started over when a better model made it obsolete. 1. The Six Percent Trap. The technology for Ford's production line existed 40 years before Ford built it. Edison was selling electricity in New York by 1881 with a very efficient dynamo, and factory owners kept their four-story buildings, their shafts and their belts, and swapped the coal engine for an electric one. That bought them about 6% efficiency. The 3x came from demolishing the factory, moving out of the city and redesigning the floor around small distributed motors, and Maza says every CEO faces that same choice right now. 2. An Agent Per Customer. Kavak's design question was how it would build the company in 2035 with GPT-10 level intelligence. Every customer who arrives gets an agent spawned for them alone, with its own virtual machine, memory of every web visit and phone call going back years, and a long-term goal of maximizing that customer's lifetime value. Between 100,000 and 200,000 of these wake up each day, work for three minutes or eight hours or three days, set an alarm for the next task and go back to sleep. Most companies are still wiring up multi-agent expert systems, and Kavak bet on long-running agents with hard goals. 3. One Agent, 15 Experts. Selling a used car in Latin America means being excellent at 15 things at once: 20,000 SKUs, financing, insurance, coverage and quoting the trade-in. The old model routed a buyer through 15 human experts on 15 teams, so Kavak built an agent better than the expert at each piece and fused them into one. Kavak never built a customer service agent, only sellers, and pointed them at the hardest job in the company. Customer satisfaction tripled, and the agent first converted 50% better than the human team, then climbed to 2.1x. 4. Evals Are The Brakes. Kavak spends roughly the same engineer time, tokens and money on evals as on the agents themselves. Maza's rule of thumb is that you press the accelerator in proportion to your brakes, and the companies moving slowly on AI are the ones without them. What gets measured is the business result: did the customer convert, did the loan get approved, will they come back. He watches other companies count calls and minutes-per-call, which does not tell you whether the thing worked. 5. The Three Minute Loan. A car loan in Mexico typically takes two months or more to approve. Kavak approves in under three minutes, because it holds the data on both the customer and the car. Vertical integration also gives it a move a bank does not have: if the customer can no longer pay, they return the car and get a cheaper one with a smaller payment. Agents run the underwriting, the pricing and the servicing end to end, on customers with thin files or none, down to the interest rate, the risk tier and the maximum loan for that individual. 6. The AI CEO. Kavak carved out the city of Cuernavaca and put an agent in charge of it. The goal for the first month was to double profits, and six weeks in it has delivered 50% more. It works the way a very smart and very tireless person would, reading every number and every customer, building the forecast, then micromanaging the daily plan and messaging the physical staff, who send voice notes back on their progress. Customer satisfaction, inventory rotation and financing penetration all improved, in the one job everyone assumed would go last. 7. Ten Million Relationships. Kavak used to count cars bought, cars sold and brake pads ordered. It now counts 10 million customers in a database, most of them with an agent assigned and a mandate to grow that relationship over years. On a book of cars and large personal loans, activating 1% of that base is worth hundreds of millions of dollars. The economics work because a used car is a trust purchase, and trust comes from an agent that remembers a conversation from two years ago. 8. Token Tiers. Maza sorts AI spend into three tiers by whether he can see the return. Tier three, the most valuable, is tokens going into agents doing the actual work of the business, where the ROI of each token is measurable today. Tier two is indirect, like watching developers in the codebase and inferring the value before pushing it to production. Tier one is everyone on Claude Code or ChatGPT or Cowork with no idea what came of it, which is where most companies spending hundreds of millions currently sit. 9. Humans Behind The API. Most production agent systems escalate to a tier-2 human queue and forget about it, so the loop never closes and the agent never learns. At Kavak the agent calls an API asking for help, and a person is on the other side of that call. Draw it on an org chart and it is human teams reporting to an agent. When a mistake gets corrected, the other 200,000 agents have it by the next day. 10. The Jedi Academy. Kavak trains everyone from the CEO to the mechanics to build agents, in a six-week program Maza designed and teaches himself, and graduates ship agents to production. He rewrites the curriculum constantly because the material keeps changing, and there is nowhere to send people to learn it. The message to staff was direct: this is where Kavak is going, you can learn the skills to work in it, or you can leave. Some became AI engineers, and everyone learned to work alongside the technology. 11. Destroy What Works. By December Kavak had tens of thousands of agents in multi-agent graphs running the business profitably. Opus 4.5 shipped and Maza concluded the architecture had become the constraint, because the graph structure was capping a level of intelligence that no longer needed it. He threw out two years of work that was producing growth and profit, and rebuilt on a virtual machine with memory, evals, a CLI and access to every tool and API in the company. His advice to anyone starting now is to skip agentic workflows and graphs entirely. 12. Creative Destruction. Schumpeter's point was that new technology reaches the economy by destroying incumbents. Maza's read is that almost no public-company CEO will stand up and say they are demolishing 40 years of accumulated systems to rebuild as an AI-native company, so they will adopt superficially and take the 6%. That leaves the deep rebuild to companies that do not exist yet. His closing argument to founders is that the most powerful intelligence in the world now costs $20 a month, so draw the trend line out and build for where it lands.
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Unless you're an immigrant yourself, most don't fully realize is that these roots form secret (friendly) mafias in Silicon Valley. Putting those roots and branches to work for Canadian entrepreneurs is the best work I ever did.
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@astrange @theC100 @chrisalbinson @anthonylee @tobi @zatlyn @astrange what you built with C100 was incredibly foundational for so many of us. Thank you so much for doing that! Deeply grateful.
Canada was early. 15 years ago I helped launch @theC100 🇨🇦 with @chrisalbinson @anthonylee after seeing what India & Israel had already built in the Valley: ambitious founders, and a diaspora ready to pay it forward. @tobi @harleyf built a global company from Canada. @zatlyn @stewart built theirs from the US. Talent and customers on both sides of the border. Your roots are increasingly an advantage.
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There is now an *advantage* to having one foot in your home country, and one foot in Silicon Valley. Silicon Valley has always run on the magic of paying it forward. Everyone here has been helped by someone, at a critical moment - for no reason other than just to be helpful. There’s a special version of this pay-it-forward culture for international founders: “Borderless Founders.” * You can get early customers from large companies at home that give you big proof points early. * You can build an outsized brand at home that can get global attention earlier. * You know the strongest engineers in your home country before the rest of the market catches on. Most of the fastest growing companies have int'l founding teams. Your background is your moat. Our job is to help you widen it. If you’re a Borderless Founder, we’d love to meet you 👇
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This is why @shuooo and I always felt that with @deel, we didn’t just find product-market fit - we found product-founder fit too.
If you're going to log 1m airmiles finding/supporting the best founders worldwide -- there's no better partner than @GEVS94
Over 40% of the a16z Apps team's investments over the last two years went to international founders. Half are headquartered outside the US. Angela Strange and Gabriel Vasquez own the bet behind that number, a bet that the best founders can come from anywhere. In Poland, ElevenLabs became the national AI champion. In Spain, Supersonik landed Salesforce as its first design partner. In Colombia, Angela's first check went to Addi, which now serves a quarter of the country and recruits Capital One's best credit talent to Bogotá. In this episode, they sit down to discuss the playbook: why AI opens every market but concentrates the epicenter in the Bay Area, and why country diasporas beat elite alumni networks. 00:00 Intro 00:54 From a WhatsApp group to a global strategy 05:29 Why AI pulls founders to the Bay Area 10:29 Defining the borderless founder 12:29 How diaspora networks help companies scale 18:11 The three advantages of borderless founders 22:36 Preferential attachment across borders 25:11 The bridge to Silicon Valley works both ways 27:11 Mapping and building global ecosystems 33:15 Backing repeat founders 40:31 Silicon Valley speed and global ambition @astrange @GEVS94 @VirtualElena
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a16z GP Angela Strange on how Borderless Founders accelerate preferential attachment through talent and customer power laws: "I would argue Borderless Founders have more levers at their disposal." "So if you start with talent, this is the fiercest talent market I've seen in my career as an investor, and also as an operator." "We have an AI insurance company in Brazil, and so you might think, 'Oh, the best talent is at the top most well-known universities there.' Actually, for AI talent, it's at a university that you haven't heard of." "And so if you are a company that gets 10 incredibly smart people really early, the 11th that you might be trying to recruit from the US that has 100 other offers meets your team, is like, 'Holy shit, how do they get people that are that good there?' And that starts the talent flywheel." "On the customer side, anytime you want to land a large customer, the first question they're going to ask is, 'Who else is using you that's in my industry at my size?'" "Nobody wants to be the first bank or the first insurance company. But via Borderless Founder network, you can get a large bank and a large insurance company in another country much more quickly." @astrange @VirtualElena
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There is now an *advantage* to having one foot in your home country, and one foot in Silicon Valley. Silicon Valley has always run on the magic of paying it forward. Everyone here has been helped by someone, at a critical moment - for no reason other than just to be helpful. There’s a special version of this pay-it-forward culture for international founders: “Borderless Founders.” * You can get early customers from large companies at home that give you big proof points early. * You can build an outsized brand at home that can get global attention earlier. * You know the strongest engineers in your home country before the rest of the market catches on. Most of the fastest growing companies have int'l founding teams. Your background is your moat. Our job is to help you widen it. If you’re a Borderless Founder, we’d love to meet you 👇
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